Captain Experience Associate

This is an original Hirings Online summary of Careem’s official Captain Experience Associate posting for Amman, Jordan.The role focuses on improving the delivery Captain experience in Jordan through operations analysis, local communication campaigns, quality audits, support-ticket review, and coordination with Operations, Customer Care, Commercial, and product teams.The official listing highlights 2-3 years of experience in operations or customer/captain experience, strong spreadsheet and data analysis ability, root-cause thinking, process improvement, stakeholder management, and familiarity with ride-hailing or logistics as a strong plus.Apply only through the official Careem Greenhouse link. Hirings Online has rewritten this listing in original wording and keeps the employer source URL so candidates can verify the opening before sharing personal information.