Refund Policy

Effective date: May 19, 2026

This Refund Policy applies to paid employer services on Hirings Online, including paid job posts, promoted listings, featured listings, highlighted listings, subscriptions, or similar paid services when they are enabled.

Refund Eligibility

Refunds may be considered when there is a duplicate payment, a verified billing error, a technical issue that prevented delivery of a paid service, or a paid service that was not activated through no fault of the customer.

Non-Refundable Cases

Published job posts, completed promotions, partially used subscriptions, expired packages, changed hiring plans, low application volume, candidate quality concerns, or accounts removed for policy violations may not qualify for a refund.

Policy And Quality Review

We may refuse or cancel paid services that violate our Terms, Job Posting Policy, or applicable law. Removal for policy violations does not automatically create a refund right.

How To Request A Refund

Contact us within 14 days of the payment date through the Contact page or email support@hirings.online. Include the account email, order or transaction number, payment date, amount, and reason for the request.

Review Time

Refund requests are reviewed case by case. Approved refunds are normally returned to the original payment method where possible. Processing times may depend on the payment provider or bank.